Reference

mbg789 Privacy Policy: What We Collect and Why

The mbg789 Privacy Policy explains exactly what personal data we collect when you open an account, deposit via DANA or QRIS, and access the lobby — and how…

Account Data ProtectionDANA & QRIS Transaction PrivacyCookie ControlsData Retention ScheduleContact for Data Requests

Explore the lobby Read FAQ

Explore What Data We Collect From Your Account

mbg789 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register and verify your phone number, we collect your contact details, device identifiers and session logs. Deposit activity through OVO, GoPay, DANA, QRIS, virtual account or bank transfer generates transaction records that we retain for financial compliance purposes. We do not sell your personal

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data to third parties. Data processing depends on local law, and we apply jurisdiction-appropriate retention periods — typically 12 months for session logs and up to 5 years for financial transaction records tied to your account. Cookies and local storage are used to keep your login
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session active and to remember your wallet preference between visits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

DATA REQUEST CHANNELS

Open a Data Request With Our Privacy Team

If you want to access, correct or delete the personal data we hold on your account, our privacy support team is reachable seven days a week.

HOW WE HANDLE DATA

Browse Our Data Handling and Security Practices

We apply layered security across every account touchpoint — from phone verification at registration through to withdrawal confirmation.

Phone Verification

Every account requires phone verification before access is granted. This step ties your identity to your session and prevents unauthorised account creation.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies you can decline. Cookie preferences are adjustable from your browser settings at any time.

Account Security

Session tokens expire after inactivity. If you log in from a new device, we flag the session and may prompt re-verification before the lobby loads.

Data Retention

Session logs are held for 12 months. Financial records linked to DANA, OVO, GoPay, QRIS and bank transfer activity are retained for up to 5 years under applicable rules.

Who to Contact

Our designated privacy contact handles all data subject requests. Reach them via live chat or the in-account form; response time is one business day for requests received before 22:00 WIB.

Requesting Changes

You may request correction of inaccurate account data at any time. Deletion requests are processed within 30 days, subject to any retention obligations that depend on local law.

Common Questions About the mbg789 Privacy Policy

These are the questions we hear most often about how mbg789 handles your personal data, cookies and account information. If your question is not covered here, open a chat from inside your account.

We collect your phone number, device identifiers and session data at registration. Once you deposit via DANA, OVO, GoPay or QRIS, transaction references are also logged against your account for compliance and receipt purposes.

Yes. All payment activity — including DANA deposits, QRIS scans and OVO or GoPay wallet events — is recorded at the transaction level. We do not store wallet credentials; only the transaction reference and timestamp are retained.

Session and login logs are held for 12 months. Financial records tied to deposits and withdrawals are retained for up to 5 years. Exact periods depend on local law and applicable financial compliance requirements.

Yes. Submit a data access request via live chat, email or the in-account form beside the cashier section. We acknowledge requests within one business day when submitted before 22:00 WIB.

Use the privacy request form in Account Settings or contact support via live chat. Deletion is completed within 30 days, except where retention is required by financial compliance rules that depend on local law.

We use strictly necessary cookies to maintain your login session and optional analytics cookies. You can decline non-essential cookies through your browser settings at any time without losing access to the lobby.

Reach our privacy team through live chat inside your account (08:00–24:00 WIB daily), by email with your registered phone number, or via the in-account help form next to the cashier path. Players in Jakarta and Yogyakarta can use the same channels.

mbg789 Privacy Policy: What We Collect and Why

Open a Data Request With Our Privacy Team

Browse Our Data Handling and Security Practices

Phone Verification

Cookie Controls

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About the mbg789 Privacy Policy

01 What personal data does mbg789 collect when I open an account?

02 Does the mbg789 Privacy Policy cover my DANA and QRIS transaction details?

03 How long does mbg789 keep my account and payment data?

04 Can I request a copy of the data mbg789 holds on my account?

05 How do I ask mbg789 to delete my personal data?

06 Does mbg789 use cookies, and can I turn them off?

07 Who do I contact if I have a concern about how mbg789 handles my data?

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